Onsite Data Center Smart Hands Services
Site Services, aka Data Center Smart Hands, from Cumulus Solutions Group, really encompass “Smart Hands,” “Remote Hands” and “IMAC (infrastructure Installs, Moves, Additions and Changes)” services. Simply explained, it’s additional staff focused on enterprise IT hardware infrastructure, can be task or project-based and used by your team to complete assignments (without reliance on your normal staff). Used locally or at remote locations, either when your team is buried in a massive project, or you have more objectives to address than resources to properly deliver.
Data Center Smart Hands Services commonly include: Inventory/audits, cable tracing, securing cabling, checking ports, observing/reporting indicators on equipment, observation of environment, server reboots, setting up firewalls/network equipment, equipment testing/troubleshooting, circuit testing, rack & stack, rack installation and IMAC (hardware installs, moves, adds and changes). Think of where you might need some extra help and Cumulus Solutions Group experts can likely be a great resource.
Cumulus Solutions Group’s Mission
With more than 30 years of experience, Cumulus Solutions Group provides helpful Data Center Smart Hands Services, Data Center Migrations, Data Center Relocation and IT Asset Disposition (ITAD) for global and US-based clients, across all industry verticals. With an emphasis on proven methodologies and proprietary tools, such as SkyCommand℠ (its client management portal), the company promises seamless IT infrastructure and IT lifecycle transitions designed to help you sleep at night.
Data Center Smart Hands – Service Summary
Cumulus Solutions Group subject matter experts have 30+ years’ experience providing onsite, on-demand (or contract-based) services (i.e. Smart Hands or IMAC) for enterprise IT hardware infrastructure (servers, storage networking). For many clients, providing a detailed list of what specific services other clients have requested can be helpful:
Management of colocation hardware assets
Rack and stack services
Any cable configurations (no matter the complexity)
Server reboot
Onsite inventory of data center hardware
Moving individual IT assets (IMAC)
Power-cycling data center hardware
Onsite/offsite technical assistance, testing and troubleshooting of enterprise IT hardware
Managing daily backups
Shipping and receiving
Packing and unpacking of hardware
Same/Next day service availability
Data Center Site Services – Service Features
Managed by seasoned Smart Hands experts
Provided globally
May include ITAD (IT Asset Disposition or recycling) or lead to a complete Data Center Relocation/Migration
Hardware inventory is managed and handled by globally deployed L1-L3 infrastructure engineers
Scheduled labor, multi-tier SLAs
On-demand expertise where project requirements are matched to skills of global, onsite technical staff
Same/Next day service, as required
Data Center Smart Hands – Service Benefits
Global experience in onsite, on-demand data center services across all industry verticals, no matter the security requirements
Project/program management of any service complexities
Cumulus Solutions Group welcomes your requested discussions, SOWs or RFPs/RFIs
Contact Cumulus Solutions Group’s Data Center Smart Hands Experts
Message From the Principals
“Business partnerships and trust are key—that’s why when it comes to client engagement, we want to give each client the time and guidance they deserve. We are a team of IT professionals with over 30+ years of experience in all aspects of data center/infrastructure management. We are committed to leveraging our vast experiences and proven processes to help each client address their most challenging issues. Cumulus Solutions Group provides industry-leading onsite, on-demand data center site services, wherever your facilities are located.”